Payment & security
How we process payments
Every order is charged once at checkout. There are no subscriptions, recurring charges or hidden fees. The amount you see at checkout is the amount charged to your card.
Card security
Your card number is entered directly into a secure payment form provided by our PCI DSS Level 1 certified payment processor. The card data is encrypted in transit using TLS 1.2 or higher and is never stored on or transmitted through our servers. We receive only a payment token and the last four digits of the card for order reference.
Fraud prevention
Every transaction is verified with AVS (Address Verification System) and CVV checks. We also support 3D Secure (3DS) authentication when your card issuer requires it, which shifts fraud liability to the issuing bank and adds an extra verification step for your protection.
What you will see on your statement
The charge appears on your bank or card statement as SQ *AUREX GOODS CO or a similar variation depending on your bank. If you see a charge you do not recognise, please contact us at support@aurexgoods.store with your order number before filing a dispute with your bank. We can usually resolve the question within one working day.
SSL encryption
The entire Aurex Goods website is served over HTTPS with a valid TLS certificate. Every page you visit — browsing, checkout, account — is encrypted between your browser and our servers.
Accepted payment methods
We accept Visa, Mastercard, American Express and Discover.
Contact us about a charge
If anything about a payment looks wrong, email support@aurexgoods.store with the order number or the last four digits of the card. We answer every message within one working day, Monday through Friday.